Business Broadband Service Provider Dallas

The Limitations of Wireline Business Broadband Service Providers in Dallas

When you get your broadband connection through a traditional wireline provider, what you’re really doing is renting service from a company that leases the lines it uses to deliver that service to you from another entity, like the phone company. Under normal circumstances, this arrangement is fine. When problems arise, however, the fact that different parts of the network are run by different companies can make getting those problems fixed difficult.

When a problem causes an interruption in your wireline broadband service, you probably won’t be able to tell, from your office, where in the network the problem occurred. A call to your ISP can result in them insisting that the problem occurred in the backhaul, which is run by the phone company. A call to the phone company can result in them telling you that the problem is with the “last mile,” or the part of the network managed by your ISP. These back-and-forth calls can delay repairs and make it harder for you to get timely help.

Airband is a Fixed-Wireless Business Broadband Service Provider in Dallas

Unlike most wireline ISPs, Airband owns its own fixed-wireless network in its entirety, including the backhaul. This means that when problems arise, you know immediately who to call. It also allows us to monitor the entire network 24 hours a day so we can detect potential problems before they can affect your service. Because we own the network, and monitor it constantly, we can offer your business a 100 percent up-time guarantee.

We take pride in our customer service and work hard to ensure that your concerns are addressed quickly and that any problems you do have are corrected as soon as possible. If you’d like to learn more about Airband’s fixed-wireless network and our stellar record of customer service in the Dallas area, please call 1-866-AIRBAND (1-866-247-2263)